Built by hospitality operators, for hospitality operators

Run Leaner Operations Across Every Site

Whether you run one café or fifty, Hopin gives you visibility and control over compliance, maintenance, and risk — for free. The safer you run, the less you pay.

Free for your first property · No credit card required

Download on the App Store

Operations Dashboard

Brighton Café

Risk Score

725

Good

Fire Safety

Valid

Electrical

Due in 14d

HACCP

96% recorded

Gas Safety

Valid

Recent Activity

PAT testing certificate uploaded — AI verified

2 hrs ago

Morning temperature recorded — all within range

4 hrs ago

Task due: Fire extinguisher service next week

1 day ago

Scaling hospitality is hard. We've been there.

Spreadsheets, WhatsApp groups, and tribal knowledge don't scale. Neither does hiring an ops manager for every three sites. Hopin was born from decades of hospitality experience to solve this exact problem.

Built for Every Operator

From your first site to your fiftieth

Cafés & Coffee Shops

QSR and specialty coffee chains

Restaurants

Casual dining to fine dining groups

Retail & Convenience

Convenience stores and retail outlets

Mobile Catering

Food trucks and pop-up operations

One Platform to Run Every Site

Replace the chaos of spreadsheets, group chats, and manual follow-ups with a single source of truth.

Compliance Tracking

Never miss a deadline

Track certifications, inspections, and renewals across all sites. Automated reminders ensure nothing falls through the cracks.

Risk Scoring

Know where you stand

Your business gets a real-time risk score (300-850) based on compliance activity. Higher score means lower future insurance premiums.

AI-Powered Documents

Upload and relax

Upload certificates and reports — our AI scans, extracts key dates, validates compliance, and sets renewal reminders automatically.

Standardised Processes

Consistency at scale

Define operating procedures once, deploy everywhere. Ensure every site runs to the same standard, every day.

The ops manager in your pocket

Hopin handles the operational heavy lifting so you can focus on growth, not firefighting.

Reduce ops manager overhead

One platform replaces hours of manual tracking, chasing, and follow-up across sites.

Eliminate compliance surprises

Automated alerts for expiring certificates, overdue inspections, and upcoming renewals.

Onboard sites faster

New locations inherit your established processes and compliance framework instantly.

Sleep better at night

Know the state of every property without calling, texting, or visiting.

Average time saved per week

12+ hrs

across a 10-site operation

3hrs

Less chasing contractors

4hrs

Less compliance admin

2hrs

Less status meetings

3hrs

Less site visits

725

Good

out of 850

300550700850
Core Feature

Your compliance, quantified

Every action you take — uploading a certificate, completing a task, recording temperatures — feeds into your risk score. It's like a credit score for your business premises.

750-850ExcellentBest future insurance rates
650-749GoodSolid compliance, minor improvements
550-649FairSeveral areas need attention
Below 550Needs WorkSignificant gaps to address

Track What Matters

Comprehensive compliance and maintenance tracking across every critical category.

Fire Safety

FRA, alarms, extinguishers

Electrical

EICR, PAT testing

Plumbing & Gas

Gas safety, drainage

HACCP

Food safety, temperature

Staff Records

Training, DBS, hygiene

Pest Control

Inspections, treatment

Risk Assessment

Health & safety reviews

Insurance

Risk-based premiums

Trade Directory

Find verified contractors

"Before Hopin, I was spending 2 days a week just chasing compliance paperwork and checking on sites. Now I get a dashboard that tells me exactly what needs attention. It's like having an extra ops manager — without the salary."
JT

James Thompson

Founder, Urban Grind Coffee (8 sites)

8

Sites

15hrs

Saved/week

100%

Compliant

Our Story

We've run the sites. We've felt the pain.

Hopin wasn't dreamed up in a tech incubator. It was built by people who've managed cafés, opened restaurants, and scaled hospitality brands. We've done the midnight calls when a gas certificate expired. We've scrambled to find contractor paperwork during an inspection. We've felt the frustration of insurers who don't understand our industry. We built Hopin because we needed it ourselves.

50+

Years combined hospitality experience

200+

Sites managed by our team

1000s

Compliance headaches avoided

Manage your sites on the go

Track compliance, receive alerts, and stay on top of every property — all from your pocket.

Risk Score (300-850)
AI Document Scanning
9 Compliance Services
HACCP & Temperature Logs
Incident Reporting
Task Management
AI Chatbot Guidance
Trade Contractor Directory
Download on the App Store
4.8 Rating
5K+ Downloads
9:41

Good morning

Brighton Café

TF

Risk Score

725

Good · +12 this week

Fire

Electrical

HACCP

Due Today

Record AM temperatures

HACCP

PAT test — kitchen

Electrical

Home

Tasks

Alerts

Chat

Simple, Transparent Pricing

Start free with your first property

Starter

Perfect for single-site operators

Free
  • 1 property
  • Core compliance tracking
  • Email reminders
  • Basic reporting
  • Community support
Start Free
Most Popular

Professional

For growing multi-site brands

£300/year

Just £25/month

  • Up to 5 properties
  • Up to 5 team members
  • Full compliance suite
  • Team collaboration
  • Priority support
  • Advanced analytics
  • Early access to insurance
Start Trial

Enterprise

For larger organisations

Custom
  • Everything in Pro
  • Dedicated account manager
  • Custom integrations
  • SSO & advanced security
  • SLA guarantee
  • Onboarding & training
Contact Us

All paid plans include 14-day free trial · No credit card required

Our Vision

We're Building Something Bigger

Hopin isn't just ops software — we're building toward a future where well-run businesses get the insurance they deserve. Fair pricing based on real data, not guesswork.

Starting with hospitality. Then expanding to all brick-and-mortar.

Real Data

We see how businesses actually operate

Smart Pricing

AI that learns from real operations

Fair Insurance

Well-run businesses pay less

Interested in our roadmap?

We're looking for forward-thinking partners who want to learn more about what we're building.

Ready to run leaner operations?

Start free with your first property. No credit card required.

Get Started Free